New German portal Asus is back online: driver and BIOS downloads restored, but without support for laptops and desktop computers

Asus partially restored its website in Germany, but laptops and PCs are no longer available.

The Acer site remains closed – users see a “maintenance” page.

A court ruling has intensified the conflict: both companies have suspended sales due to Nokia patent infringements on HEVC/H.265.

What happened
1. Site situation

* Asus restored part of its website’s functionality, but users can no longer view the list of laptops and desktop PCs.

* Acer is still fully closed; the page indicates technical work is underway.

2. Legal context

* A German court ordered a halt to sales of computers and laptops from both companies in the country.

* The reason was infringement of three Nokia patents related to the HEVC (H.265) video compression standard.

* As a result, Asus and Acer blocked access to their sites within Germany.

3. Role of retailers

* The court decision applies only to manufacturers, not to their distributors.

* Platforms such as Amazon, MediaMarkt, Saturn continue to sell existing Asus and Acer stock without restrictions.

4. Support issue

* Users face a lack of basic software: drivers, BIOS updates, proprietary utilities.

* Asus states that after‑sales service in Germany is still operational and the company will pursue further legal action.

5. Future

* Neither company has announced a timeline for restoring full site functionality.

* Further steps are expected to involve licensing and possible appeals.

* While the court ruling remains in effect, German buyers may encounter limited access to official product catalogs and difficulties obtaining technical support.

Conclusion: Asus temporarily opens its site but without the full range; Acer stays inaccessible. The court‑issued sales ban over patent violations limits product and service access for German consumers until a legal resolution is found.