Asus cut its packaging expenses, and now OLED monitors priced at $1,299 arrive with cracks.

Review of the issue with Asus ROG Swift OLED PG32UCDM3 monitors

1. What is the PG32UCDM3? It’s a premium gaming monitor from Asus sold for $1299.

- In the market it’s considered one of the best and most expensive devices for gamers.

2. Packaging problem – Despite the high screen quality, many buyers complain that the monitors arrive damaged.

- On Reddit there are numerous posts about cracked OLED panels that appear immediately after delivery.

Key details from users:

3. Why the packaging doesn’t protect the screen – Wall thickness: although a 1.5 mm difference seems small, every millimeter matters for protecting a large monitor.

- Inner material: “egg‑shell” (formed cellulose cardboard) is used, which does not provide the same cushioning as foam.

- Presence of cutouts: the inner wrapper has a large cut in the lower part. The monitor is delivered screen‑down, and there’s no additional protection under the panel. This explains why damages are most often found exactly in the lower area of the screen.

4. Community reaction – Rude‑Employee7251’s post quickly gained popularity.

- Other Asus buyers joined, who also encountered similar cracks and expressed doubts about packaging reliability.

- Some posts include photos of damage resembling what Rude‑Employee7251 showed; in some cases the damage was especially severe.

5. Conclusion – The premium PG32UCDM3 monitor is not adequately protected from impacts and drops during transport. The thin box and lack of reliable internal cushioning lead to frequent OLED panel damages, especially at the bottom of the screen. Users are forced to return devices and wait for replacements – a situation atypical for high‑end products.